Terms and Conditions for Bologna Colorado Music Group Ticketing Site

Effective Date: Jan. 27, 2024

These terms and conditions ("Terms") govern your use of the Bologna Colorado Music Group Ticketing Site ("Site") and the purchase of tickets for events hosted by Bologna Colorado. By accessing the Site and purchasing tickets, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site.

1. Ticket Purchase:

   a. Age Restriction: - Some events may have age restrictions. It is your responsibility to check and comply with any age requirements before purchasing tickets.

   b. Payment: - All ticket purchases are final and non-refundable unless otherwise specified. - Payment processing is secured, and we do not store your credit card information.

2. Event Information:

   • Bologna Colorado reserves the right to modify event details, including date, time, venue, and lineup. Any such changes will be communicated to ticket holders via the contact information provided during the ticket purchase.

3. Entry and Seating:

   • Admittance to events is subject to venue rules and regulations.
   • Seating arrangements are at the discretion of the venue and may be subject to change.

4. Cancellation and Refunds:

   • In the event of a cancellation, Bologna Colorado will make reasonable efforts to refund the ticket price. However, service fees and processing fees are non-refundable.

5. Intellectual Property:

   • All intellectual property rights related to the event, including but not limited to logos, trademarks, and event content, are owned by Bologna Colorado. Unauthorized use is strictly prohibited.

6. Code of Conduct:

   • Attendees must comply with the venue's rules and regulations, as well as any additional rules specified by Bologna Colorado.
   • Any behavior deemed inappropriate or disruptive may result in removal from the event without a refund.

7. Limitation of Liability:

   • Bologna Colorado and its affiliates are not responsible for any loss, damage, or injury arising from attendance at the event.

8. Force Majeure:

   • Bologna Colorado is not liable for any failure or delay in performance resulting from acts beyond its control, including but not limited to acts of nature, government regulations, strikes, or civil disturbances.

9. Privacy Policy:

   • Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

10. Amendments:

    • Bologna Colorado reserves the right to amend these Terms at any time. The updated Terms will be posted on the Site, and continued use of the Site after changes have been made constitutes acceptance of the updated Terms.

11. Governing Law:

    • These Terms are governed by and construed in accordance with the laws of Nova Scotia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nova Scotia.

If you have any questions or concerns about these Terms, please contact us at contact@bolognacolorado.com.

Privacy Policy for Bologna Colorado Music Group

Effective Date: Jan. 27, 2024

Thank you for choosing Bologna Colorado Music Group ("we", "us", or "our"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our ticketing platform services for the band Bologna Colorado.

1. Information We Collect:

   a. Personal Information: - Name - Email address - Billing information (credit card details, etc.) - Address

   b. Usage Information: - IP address - Device information - Browser type - Pages visited - Date and time of your visit

2. How We Use Your Information:

   a. Ticketing Services: - To process and fulfill your ticket orders - To communicate with you about your orders - To provide customer support

   b. Marketing and Promotions: - To send you updates and promotional materials related to Bologna Colorado - To inform you about upcoming events, releases, and news

   c. Improving Our Services: - To analyze and improve the functionality of our platform - To enhance the user experience - To conduct research and analysis

3. Information Sharing:

   a. Third-Party Service Providers: - We may share your information with third-party service providers who assist us in providing our services (ie. payment processors). We will never sell your data to third-party marketing agencies!

   b. Legal Compliance: - We may disclose your information to comply with applicable laws, regulations, or legal requests.

   c. Consent: - We will obtain your consent before sharing your information for any other purpose not listed in this Privacy Policy.

4. Your Choices:

   a. Opt-Out: - You have the option to opt-out of receiving promotional materials by following the unsubscribe instructions in our communications.

   b. Access and Update: - You may access and update your personal information by logging into your account or contacting us directly.

5. Security:

   • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Children’s Privacy:

   • Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy:

   • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated.

8. Contact Us:

   • If you have any questions or concerns about this Privacy Policy, please contact us at contact@bolognacolorado.com.

By using our ticketing platform, you agree to the terms outlined in this Privacy Policy.

Return Policy for Bologna Colorado Music Group

1. Refund Eligibility:

   a. Cancellation or Postponement: - If an event is canceled, ticket holders will be refunded the ticket price. Service fees and processing fees are non-refundable.

   b. Event Details Change: - In case of a significant change in event details (date, time, venue, lineup), ticket holders may be eligible for a refund. Any such changes will be communicated to ticket holders via the contact information provided during the ticket purchase.

   c. Special Circumstances: - Refunds may be considered on a case-by-case basis for special circumstances, such as medical emergencies. Contact our customer support at [adam@bolognacolorado.com] for assistance.

2. Refund Process:

   a. Contact Customer Support: - To request a refund, contact our customer support within the specified timeframe.

   b. Provide Necessary Information: - When requesting a refund, please provide your order number, event details, and the reason for the refund request.

   c. Review and Approval: - Refund requests will be reviewed, and eligibility will be determined. Approval is subject to the conditions outlined in this Return Policy.

   d. Refund Method: - Approved refunds will be processed using the original payment method used for the purchase.

3. Non-Refundable Items:

   • Service fees, processing fees, and any other additional fees associated with the ticket purchase are non-refundable.

4. Incomplete or Incorrect Orders:

   • If there is an error in your order or if you receive incomplete tickets, please contact customer support immediately for assistance.

5. Transferability:

   • Tickets are generally transferable. If you are unable to attend the event, please refer to the event's specific rules and regulations regarding ticket transfers.

6. Lost or Stolen Tickets:

   • Bologna Colorado is not responsible for lost or stolen tickets. Keep your tickets in a safe place to avoid any issues.

7. Amendments:

   • Bologna Colorado reserves the right to amend this Return Policy at any time. The updated policy will be posted on the ticketing site.

8. Contact Us:

   • If you have any questions or concerns about this Return Policy, please contact us at contact@bolognacolorado.com.

By purchasing tickets through the Bologna Colorado Ticketing Site, you agree to comply with the terms outlined in this Return Policy.